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RESUME

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Professional Info

I am a talented manager with communications experience in non-profit and for-profit venues.

I have an exceptional ability to foster relationships with diverse stakeholders. I am goal oriented and results-focused when managing projects and directing programs.

Work Experience

Integrity Health Clinic, Tyler, TX

Practice Administrator

  • Crafts and executes goals, objectives, policies, procedures,, and systems for all operational areas of the clinic.

  • Manages the daily operations while developing, monitoring, and analyzing budget and financial information cost effectively.

  • Oversees HR and ensures effective administration of compensation, benefits, job descriptions, personnel policies and payroll practices.

  • Resolves administrative and operational problems including the maintenance of clinic property, IT and software systems.

  • Ensures compliance with regulations and standards.

  • Gathers and reports data for fiscal and statistical analysis.  

  • Coordinates with medical staff to ensure quality patient care and services are provided. 

  • Serves as a liaison between clinic and external agencies.

Meals on Wheels Ministry, Inc., Tyler, TX

Chief Executive Officer

  • Transitioned from operating financially at a $149,000 deficit to operating $117,000 in the black within 10 months.

  • Recompeted Property & Liability and Auto Insurance to an organizational savings.

  • Reduced health care and human resource costs by more than $60k per year; cut staff health care deductibles in half.

  • Directed grant applications in excess of $225,551.

  • Diversified staff by more than 33%.

  • Revised employee handbook for first time in 10 years; and crafted a Volunteer Handbook.

 
Independent Consultant

  • Developed, researched, and wrote anti-corruption curriculum and reports for NATO and international NGOs. Trained NATO’s Resolute Support (RSM) Post-Transition Planning Group. 

  • Designed and delivered content briefs to senior leaders on anti-corruption issues.

  • Provided editing and proofreading services, content guidance, and independent research to NGO.

  • Master’s Thesis Advisor at Grenoble École de Management.

  • Navanti Group, Arlington, VA ~ Deputy Program Manager (Consultant Contract)

    • Supervised 45+ subject matter experts and advised senior management on employee development, performance enhancement, and productivity

    • Instituted communications processes to reinforce team communication and collaboration.

    • Strengthened proposal review systems to effectively clarify and prioritize client needs.

 

In support of Combined Joint Interagency Task Force (CJIATF) - Shafafiyat

Kabul, Afghanistan

Kingfisher Systems, Inc., Kabul, Afghanistan

Strategic Liaison and Chief – Counter Corruption Assessment & Training

  • Provided direction and guidance on public affairs matters for Commander’s Advisory Group (CAG) and Counterinsurgency Advisory and Assistance Team (CAAT) on Anti-Corruption strategic messaging.

  • Prepared and taught an anti-corruption curriculum at the Joint Warfare Centre in Stavanger, Norway, HQ ISAF, Kabul, Afghanistan, and Grafenwoehr, Germany.

  • Designed and led strategic site visits of anti-corruption experts from Transparency International’s Defence and Security Programme.

  • Delivered first NATO study examining the intersection of anti-corruption and strategic operations in conjunction with the Joint Analysis Lessons Learned Centre.

 

Ciber, Inc., Carlisle, PA

Analyst

  • Responsible for detailed tasking, development, design and drafting of anti-corruption curriculum hosted by Army Training Network (ATN). Content manager for ATN post-construction.

  • Developed measurement tools and information protocols to assess the effectiveness of training; edited course material based on assessment results.

  • Analyzed news reviews, academic journals, and conducted media monitoring to provide trend analysis.

 

US Army War College, Carlisle, PA

Peacekeeping &Stability Operations Institute (PKSOI)

Graduate Research Assistant

  • Interviewed key military and civilian experts engaged in Afghanistan to uncover the depth and breadth of corruption; course podcasts developed from video recorded talks.

  • Supported external engagements, including official visits with senior public and private sector leaders.

 

National Security Studies Program at Syracuse University, Syracuse, NY

Graduate Research Assistant

  • Supported marketing and implementation of The National Security Management Course through international and political affairs news reviews, analyses, and background development.

University of Miami, Coral Gables, FL

Regional Director of Alumni Giving

  • Responsible for managing a portfolio of 435 donors with accountability for soliciting gifts up to $100K in a metrics-driven fundraising environment.

  • Expanded donor base to more than 1000 donors.

  • Responsible for globally communicating the strategic regional vision.

  • Built strong personal relationships with large donors to increase individual giving.

 

Williams-Sonoma. Inc. ~ Pottery Barn, West Palm Beach, FL

Associate Manager

  • Maintained operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures; developed sales opportunities and client relations.  

 

M/Y Mosaique (Yacht), Cannes, France

Purser – Accounting and Management

  • Responsible for the accounting and management of a 50-meter, $20 million luxury yacht.

  • Managed accounts and maintained payroll for more than a dozen crew members.

  • Officer of the Watch and legal witness to sale of yacht. Facilitated hand over to new owner.

 

Inspection Academique des Alpes Maritimes, Cannes, France

Assistant d’Anglais

  • Educated 200 French children in English grammar, writing, and conversational speaking.

  • Teaching Assistant Program in France (TAPIF) is a joint initiative of the French Ministry of Education, the Centre international d'études pédagogiques (CIEP), and the Cultural Services of the French Embassy.

 

Episcopal High School, Alexandria, VA

Assistant Director of Annual Giving

  • Principal member of a successful development team raising over $2.3 million during two F/Y.

 

Congressman Fred Upton, Washington, DC

Legislative Correspondent – Congressional Staffer

  • Coordinated the Intern Program from recruitment to hiring. Guided and motivated, mentored, and counseled interns in the execution of their duties.

  • Managed constituent mail flow; monitored legislative issues; and supervised office operations during annual recess.

  • Researched and wrote 80% of constituent correspondence.

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